How to Contact Us
SUPPORT
We have an experienced support staff which strives to provide you with great support.
The support staff has put together a list of Frequently Asked Questions (FAQ) that will allow you to quickly find answers to the most common support questions. We will answer your questions around the clock and even on weekends to keep you up and running.
Please submit a Support Ticket with your support questions when you can't find the answer on the FAQ's. We can answer your questions much quicker using our online Support Ticket system. This will provide a better response time back to you. If you have any complaints about our service, please bring it to our attention and we will look into the matter immediately.
Our goal is to provide the best service possible. Be sure to include specific details about your question, including your administrator login name, domain name, and file locations if applicable.
PHONE, FAX AND MAIL INFORMATION
To contact us by telephone or by mail, use the following information:
Telephone: 918-260-9496
Big Blue Web Hosting
BigBlueWebHosting.com
1906 w. 62nd st
Tulsa, OK 74132
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If you have any questions or if you need us to explain something in greater detail, please just ask. We're here to serve you.
Domain name change - $10.95 processing fee.
Additional disk space can be purchased in 1,000 MB (1GB) increments for $10.95 per month.
Additional data transfer can be purchased for $3.00 per GB per month.
Each account has it's own FTP. Any required additional FTP has a 1 time $4.95 fee.
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